Frequently Asked Questions
No special hardware is required. A stable internet connection and a device with a microphone and speakers are sufficient. However, we recommend using a professional microphone for high-quality results for clear audio input.
We provide comprehensive customer support to ensure a smooth experience with VideoTranslatorAI. Our support includes:
- **Email Support:** Reach out to us anytime at hello@videotranslator.ai for assistance.
- **Knowledge Base:** Access self-service guides and FAQs for quick solutions.
- **Enterprise Support:** Dedicated support and customised solutions for enterprise clients.
We are committed to helping you with any questions or issues, ensuring seamless integration and use of our services.
You can contact our support team via email or submit feature requests through our [Contact Us](https://videotranslator.ai/contact/) form.
You can review full transcripts (in original and translated text), check translation accuracy using custom glossaries / prompt control, monitor consistency of tone and terminology, and get analytics on things like the number of mis-recognised words. Also, you can solicit customer feedback after support interactions to catch language issues or misunderstandings early.